I recently got a email from a person name is Mr. Rahul (mkt.bpoprocess@yahoo.com),
who told me that he having a pdf to doc conversion process which he want to
outsource. I simple asked that why you outsourcing this process, why don’t you
run it in your office. If the client is giving you advance payment then why you
loosing the chance. He said that he is a consultant who outsource process and
take some processing/ upfront from the companies. I asked him few question
about him and his organization, trust me he don’t have a valid answer instead
of running around the bushes.
Sometime, I felt that these consultant are so much stupid as they use the same email format for every process which they outsource. If you can have a look on the images/samples for the process i mentioned below, you will find all information likely to be same. These morons just change the name of the process and use the same information for the process. They pretending to be so much professional but none of them have valid company, email id, website or any contract from the client. They just want to fetch the money and vanish.
HELLO,
Sometime, I felt that these consultant are so much stupid as they use the same email format for every process which they outsource. If you can have a look on the images/samples for the process i mentioned below, you will find all information likely to be same. These morons just change the name of the process and use the same information for the process. They pretending to be so much professional but none of them have valid company, email id, website or any contract from the client. They just want to fetch the money and vanish.
I have also attached the information and the email which these consultants and companies sent to me and my associates. My advice for all companies to be aware from these new-baby scammers. If anyone want to share this thoughts or views please comment.Thanks...
HELLO,
WE HAVE NOW A DATA CONVERSION PROJECT AND ITS SPECIFICATIONS ARE AS FOLLOWING:-
DATA CONVERSION WORK WITH ADVANCE PAYMENT
PROJECT SPECIFICATION:-
SCOPE OF WORK DATA CONVERSION (PDF/JPEG/TIFF TO DOC)
TOTAL DURATION OF THE PROJECT 1 YEAR (11 CYCLES)
ASSIGNMENT MONTHLY
BILLING MONTHLY
NO OF PAGES PER MONTH 1000 PAGES / SEAT
ACCURACY REQUIRED 99%
REGULAR RATE RS. 18.00 / PAGE
PROCESSING FEE 500.00 RS. (PER SEAT WORK)
PAYMENT TERMS 50% ADVANCE PAYMENT, 50% AFTER WORK SUBMIT
WE ARE LOOKING FOR QUALITY SERVICE PROVIDER AND WE ARE NOT WORKING WITH ANY CONSULTANT OR MEDIATOR.
NOTE:-
- PROCESSING CHARGES ARE NONRFUNDABLE.
- PROCESSING CHARGES ARE ONLY FOR YOUR 'QC REPORT '.
- COMPANY WILL GIVE YOU FULL QC REPORT.
- IF YOU GET LESS THAN 95% ACCURACY IN DEMO WORK THEN COMPANY WILL NOT PROVIDE ANY WORK TO YOU.
- NO REASON SHALL BE ENTERED IN NON-COMPLETION OF WORK DATA ON TIME.
- COMPANY WILL GIVE TECHNICAL SUPPORT.
- AFTER SEEING OUR TECHNICAL SPECIFICATION IF YOU ARE SURE TO DO THIS WORK THEN APPLY FOR THIS WORK.
- 'QC REPORT 'IS FINAL FOR BOTH SIDE, IF ANY REPROT IS NOT AS PER OUR ACCURACY PARAMETER THEN WE WILL DISCUSS FOR IT.
- MINIMUM 5 SYSTEMS WORK AVAILABLE.
TERMS AND CONDITIONS:-
OUR PROCESSING CHARGES ARE 500.00 INR AS ABOVE DETAILS.
WE WILL GIVE YOU A DEMO WORK AFTER COMPLETED YOUR PROCESS OF SIGNING. YOU MUST HAVE COMPLETED IT WITHIN 10 DAYS AND SEND IT TO US BY MAIL OR BY CURRIOR.
AFTER 10 DAYS YOU WILL GET A ACCURACY REPORT BY US. AS PER OUR ACCURACY PARAMETERS 95% UP ACCURACY REQUIRE FOR SELECTION TO WORK WITH US.
IF YOU WILL GET 95 % UP ACCURACY YOU CAN START YOUR WORK AT NEXT 1ST DATE OF MONTH. AND IF YOU ARE NOT QUALIFIED FOR A WORK WE WILL NOT PROVIDE WORK.
YOU MUST HAVE COMPLETED OUR WORK WITHIN MONTH AND SUBMIT TO US BEFORE A LAST DATE OF MONTH.
WE WILL GIVE YOU 50% ADVANCE PAYMENT WITH YOUR WORK. AND YOU WILL GET YOUR HALF PAYMENT AT 8TH DATE OF NEXT MONTH.
SIGNING PRCESS:-
YOU MUST HAVE TO PAY OUR PROCESSING FEES BY 'DD', OR WIRE TRANSFER
WHEN WE WILL GET YOUR PROCESSING CHARGE SAME DAY WE WILL GIVE YOU YOUR DEMO WORK.
YOU MUST HAVE TO COMPLETE IT IN A 10 DAYS AND SEND IT TO AT OUR OFFICE ADDRESS BY CURRIOR.
FURTHER PROCESS:-
AFTER 10 DAYS OF YOUR SUBMITION WE WILL GIVE YOU YOUR QC REPORT BY MAIL.
AS PER YOUR QC REPORT IF YOU HAVE GET 95% UP ACCURACY COMPANY WILL GIVE YOU YOUR COMMARCIAL WORK WITH YOUR ADVANCE PAYMENT OF 50% OF YOUR MONTHLY BILLING.
AS PER YOUR QC REPORT YOU HAVE'NT GET 95% ACCURACY THEN COMPANY WILL NOT PROVIDE YOU ANY TYPE OF WORK.
FOR ANY QUARY OR OTHER DETAILS, PLEASE CALL US ON :- 09099773685
Regards,
Rahul, 09099773685
.................................................................................................................................................................
Customer Verification Data Entry Work
Here are the process details:
1. Process Name: Customer Verification Data Entry Work
2. Billing : Every 30 Days Monthly.
3. Submission of work: On Company Domain Email.
4. Workload Per Seat: 4000 Forms / Seats ( if work quality is good, Client will increase number of payout )
5. Payout Per E-Book : Rs 22 / INR
6. Quality: Achievable 85% Minimum
7. TAT : 30 Days8. Contract Duration: 22 months
9. Training: Online
10. Sign Up: Onsite / Online
11. Go Live: Immediate
12. Rework: Yes ( Updated )Company Registration Fees : xxxxx Lac INR For 10 Seats / At SignupFor Further Query Please Mail or contact us.
Thanks & Regards
Rahul soni
Manager - Business Development
SR Global Services™©
....................................................................................................................................................................
Greetings
Please find the attachment for the NON VOICE PROJECT.
NOTE: ALL THE NON VOICE PROJECT COMES WITH WORK VOLUME ITS JUST FOR THE
MARKET WE DIVIDE IT INTO SLOTS AND PROVIDE THE WORK.
Auto Mobile is a very simple offline DATA ENTRY job where in agents need
to fill the field in the provided software.
We have been dealing with the same USA client from past
8 years and is running successfully till date.
We are very crystal clear in our business so we always provide the full
proof of the payments and the payment guarantee (LC/BG) which ever is the
clients need.
Our Technical team has a special service of 24/7
Technical support is provided from both USA & US
Full Training of the process is Provided both online and on site.
FOR COMPLETE DETAILS OF THE PROJECT PLEASE GO THROUGH THE ATTACHED FILE
CAREFULLY
For any further queries please feel free to contact
....................................................................................................................................................................
Each form will contain 5 entries .
*Time Consumption: *20 to 30 seconds per form
*Commercials:*
Work load: Unlimited
Nature of work: form filling
Billing cycle: Monthly (after raising invoice 15 days)
Monthly Billing: 1.8 L - 2+ Lacs /Slot center can get approximately depending on agents performance.
MANOJ KUMAR
We look forward to hearing from you!!
*Drop your contact no and Skype address on my id and also your location.*
Web- <http://web-www. asprotradingsolution.in/>www. asprotradingsolution.in
Thanks & Regards
Vipin Chauhan
08527394335
SKype- vipin.support
project support <projectlinkers@gmail.com>
................................................................................................................................................................
Minimum 10 seats
Immediate closing with DIRECT CLIENT. Let me know if interested.
An Australia based company looking to outsource its chat support process.
Contract : 3 Year Initially
Payout: AUD 7 per login hour/agent
Payout Cycle: Advance Weekly billings, invoice to be raised on every Friday and the billing will be credited by Monday.
Payment Assurance: Recurring Bank Guarantee of one month will be provided by the client. (Optional, if the center wants the Bank Guarantee, The BG charges will be borne by the center.)
No of seats per slot: 10
Vendor Charges: INR XXXXX Will provide Guarantee on Stamp Papers
Sign up: With the end client online, Facilitated by the Indian counterpart.
Sign up Procedure:
1. Short listing of the company profile
2. Company will send the LOI and the scan copy of the certifications
3. Draft copy of the SLA will be sent to the center
4. Once the draft copy is approved by the center, the registration charges needs to be transferred to the given account.
5. Once the transfer is done, the center will get the final signed SLA for the project along with the training schedule.
6. Center receives training for 10 working days.
7. After the certification is complete, the center goes live Chat Support
The call center will operate for 9 hours and 6 days a week
The contract will be initially for 3 year extendable for another 3 years.
Call center agents will handle the queries of the new customers. The client
base will include the students of the elementary level and home based tutors. The
agents will answer to their queries regarding the registration and the subscription
packages.
TECHNOLOGY REQUIRED
Systems- Minimum Intel P4 or equivalent
RAM: 500MB
No USB or Optical Support
High Speed Broadband
........................................................................................................................................................................
Daily Billing on 1 Slot : $14 AUD * 10 Seats = $140 * 24 Hours = $ 3360 AUD
Location: Countrywide. Signup: With direct client can be done in
Payment Cycle: 1 Month Advance /
Consultancy: ** as slot booking
Center will have to give ** as slot booking amount.
For more description see further details
Data Dispatch/ Reports
1. All Call flow and rest calls would require to be dispatched by the EOD –
We require 10 Centers for this urgently; this would be done at 'TOP PRIORITY'.
Contract for 1 year.
Cumulative payout monthly for the 'Project' on 10 Agents is *** Per seat/ Shift
ALL WE REQUIRE ARE COMMITTED CENTERS WITH WILLINGNESS TO WORK HARD, HONESTLY AND DEDICATEDLY.
...............................................................................................................................................................
*Documents/Certifications Required:
Company Profile
Memorandum and Articles of Association
Directors profile along with senior Management profile
Details of any previous projects handled
DOT Licenses ( International)*
................................................................................................................................
Global Corporate Office: #29, Wall Street, Foxboro, Boston, MA - 02035 , USA (+1 857 366 6778)
Email sales@srglobalservice.co m | M +91-8285513196/ 9654198128 | Skype srglobalser vice | Url Address www.srglobalservice. com
Automobile Insurance Form Filling
Hi All,
Greetings
Please find the attachment for the NON VOICE PROJECT.
NOTE: ALL THE NON VOICE PROJECT COMES WITH WORK VOLUME ITS JUST FOR THE
MARKET WE DIVIDE IT INTO SLOTS AND PROVIDE THE WORK.
Auto Mobile is a very simple offline DATA ENTRY job where in agents need
to fill the field in the provided software.
We have been dealing with the same USA client from past
8 years and is running successfully till date.
We are very crystal clear in our business so we always provide the full
proof of the payments and the payment guarantee (LC/BG) which ever is the
clients need.
Our Technical team has a special service of 24/7
Technical support is provided from both USA & US
Full Training of the process is Provided both online and on site.
FOR COMPLETE DETAILS OF THE PROJECT PLEASE GO THROUGH THE ATTACHED FILE
CAREFULLY
For any further queries please feel free to contact
Thanks & Regards
Sonali Chaudhary
Sonali Chaudhary
Business Developer Manager
Dakshin Management Advisor Pvt. Ltd.
09911077577
Hardik Roy
Business Development Manager(Cnct-09716394807)
Dakshin Groups
09911077577
Hardik Roy
....................................................................................................................................................................
Form Filling Projects
bimal patel <bimal629@gmail.com
Greetings of the day..!!
Genuine Form Filling Projects are available.
Highest assured earnings 8,40,000 per month.
Grab this opportunity ..!! last 3 slots are left...!!Kindly find attachment here.
Feel free
contact me for any queries.
..................................................................................................................................................................
Genuine Form Filling Projects are available.
Highest assured earnings 8,40,000 per month.
Grab this opportunity ..!! last 3 slots are left...!!Kindly find attachment here.
If you have any query then reply.
Thanks & Regards
Bimal Patel
Business Development Manager
Thanks & Regards
Bimal Patel
Business Development Manager
Skype ID : bimal.patel629
E-Loan Application Form Filling
MINIMUM
SEATS (1 SLOT): 10 SEATS or PERSON
§ PAY OUT: $1000 EACH PERSON PER AGENT PER MONTH (RATE IS FIXED FOR FIRST 6 MONTHS & CAN BE RENEGOTIATED AFTERWARDS BASED ON QUALITY & PRODUCTIVITY)
§ WORKLOAD/ CLIENT REQUIREMENT: MIN 18 FORMS PER PERSON PER DAY
§ PAY OUT CYCLE: MONTHLY
§ NATURE OF WORK: THE CLIENT WILL SEND YOU LOAN APPLICATION FORMS WHICH ARE IMAGES AND THESE HAVE TO BE TYPED INTO THEIR SOFTWARE WHICH THEY WILL PROVIDE
The average time taken to complete one form is 10 minutes and based on an eight hour working day the agent can complete more than 20 forms per day easily
Client will provide training of 1-2 working days but no payment would be made for those days
The client will also provide dummy training during this training. The training will be conducted online by the client
Payments will be sent through normal banking channels
Client will not deduct any money or hold any payments but will inform us of our mistakes so that there are not repeated
If needed, they will send it back for rework
§ TENURE: 11 MONTHS
§ ROYALTY: NO ROYALTY
§ REFERENCE CENTER IS AVAILABLE
§ BANK GUARANTEE & POST DATED CHEQUE FOR 1 MONTH IS PROVIDED AS SECURITY
§ SIGN UP PROCESS WOULD BE ON LEGAL STAMP PAPER
§ WORK TIMINGS: 8 HOURS A DAY- 5 DAYS A WEEK i.e. TUESDAY to SATURDAY (SUNDAY & MONDAY- HOLIDAY)
§ SHIFT: NO SPECIFIC SHIFT (PROVIDED THAT SHIFT SHOULD BE FIXED)
§ PAY OUT: $1000 EACH PERSON PER AGENT PER MONTH (RATE IS FIXED FOR FIRST 6 MONTHS & CAN BE RENEGOTIATED AFTERWARDS BASED ON QUALITY & PRODUCTIVITY)
§ WORKLOAD/ CLIENT REQUIREMENT: MIN 18 FORMS PER PERSON PER DAY
§ PAY OUT CYCLE: MONTHLY
§ NATURE OF WORK: THE CLIENT WILL SEND YOU LOAN APPLICATION FORMS WHICH ARE IMAGES AND THESE HAVE TO BE TYPED INTO THEIR SOFTWARE WHICH THEY WILL PROVIDE
The average time taken to complete one form is 10 minutes and based on an eight hour working day the agent can complete more than 20 forms per day easily
Client will provide training of 1-2 working days but no payment would be made for those days
The client will also provide dummy training during this training. The training will be conducted online by the client
Payments will be sent through normal banking channels
Client will not deduct any money or hold any payments but will inform us of our mistakes so that there are not repeated
If needed, they will send it back for rework
§ TENURE: 11 MONTHS
§ ROYALTY: NO ROYALTY
§ REFERENCE CENTER IS AVAILABLE
§ BANK GUARANTEE & POST DATED CHEQUE FOR 1 MONTH IS PROVIDED AS SECURITY
§ SIGN UP PROCESS WOULD BE ON LEGAL STAMP PAPER
§ WORK TIMINGS: 8 HOURS A DAY- 5 DAYS A WEEK i.e. TUESDAY to SATURDAY (SUNDAY & MONDAY- HOLIDAY)
§ SHIFT: NO SPECIFIC SHIFT (PROVIDED THAT SHIFT SHOULD BE FIXED)
PAYROLL FORM FILLING
PROCESS DETAILS:
MINIMUM SEATS (1 SLOT) - 10 SEATS
NATURE OF WORK - OFFLINE DATA ENTRY JOB IN THE PROVIDED SOFTWARE, NO SPECIFIC SKILL REQUIRED
VERTICAL - USA PAYROLL
SHIFT - NO SPECIFIC SHIFT (PROVIDED THAT SHIFT SHOULD BE FIXED)
PAYOUT - 28 INR PER FORM
PAYOUT(Monthly) - Rs. 8,40,000
NET PROFIT (11 MONTHS) - Rs. 88,40,000
BG/PDC FOR MONTHLY BILLING WILL BE GIVEN
SIGN UP ONLINE/ONSIGHT
FREE TRAINING
NATURE OF WORK - OFFLINE DATA ENTRY JOB IN THE PROVIDED SOFTWARE, NO SPECIFIC SKILL REQUIRED
VERTICAL - USA PAYROLL
SHIFT - NO SPECIFIC SHIFT (PROVIDED THAT SHIFT SHOULD BE FIXED)
PAYOUT - 28 INR PER FORM
PAYOUT(Monthly) - Rs. 8,40,000
NET PROFIT (11 MONTHS) - Rs. 88,40,000
BG/PDC FOR MONTHLY BILLING WILL BE GIVEN
SIGN UP ONLINE/ONSIGHT
FREE TRAINING
PAY OUT ACCORDING TO QUAILTY ACCHIVED:
96-100% : 100% PAYMENT
91-95% : 90% PAYMENT
86-90% : 80% PAYMENT
80-85% : 70% PAYMENT
91-95% : 90% PAYMENT
86-90% : 80% PAYMENT
80-85% : 70% PAYMENT
REFRENCE CENTER’S ARE AVAILABLE
OTHER DETAILS
WORKLOAD - 2K – 3K FORMS PER SEAT PER MONTH
WORKLOAD - 2K – 3K FORMS PER SEAT PER MONTH
(FORMS CAN BE INCREASED ACCORDING TO PERFORMANCE)
PAYOUT
CYCLE – MONTHLY
TENURE - 11 MONTHS (CAN BE RENEWED FOR 3 YEARS DEPENDING UPON THE WORKLOAD WITH THE CLIENT)
TENURE - 11 MONTHS (CAN BE RENEWED FOR 3 YEARS DEPENDING UPON THE WORKLOAD WITH THE CLIENT)
LIVE CENTER AVAILABLE NATIONALLY AND INTERNATIONALLY
..................................................................................................................................................................
Reliance Form Filling Process
Dear Centers,
Please find the below reliance online form filling process details.
*Reliance Form Filling Process***
*Description:*** To fill the details of new connection into the company’s online portal with provided login ids & pwds.*Reliance Form Filling Process***
Each form will contain 5 entries .
*Time Consumption: *20 to 30 seconds per form
*Commercials:*
Work load: Unlimited
Nature of work: form filling
Payout: 1 Rs
Billing cycle: Monthly (after raising invoice 15 days)
Consultancy charges : 70,000 Rs slot at the time of sign up
Available slots: 05
Sign up with Pune based Company not directly with Reliance.
No any charges will not adjust from billing
Regards
Munna shaikh
Munna shaikh
8446946809
skype :- munnashaikh2
skype :- munnashaikh2
<infoworldsolution@yahoo.com> |
..................................................................................................................................................................
Dear Business Associate,
As per my mail I am outsourcing HEALTH PHARMACY FORM FILLING PROJECTS INR 28 PER FORM So please find the attachment,,
Thanks & Regards
Harsh Vardhan
Managing Director
New Delhi - 110 015
Harsh Vardhan
Managing Director
New Delhi - 110 015
HEALTH PHARMACY PROJECT DETAILS
PROJECT DETAILS
Health Insurance Form Filling Project Details: USA Based
Health Insurance firm looking for Service Providers to handle the backend office
operations.
1. Nature of job Health
Insurance Form Filling Project.
2. Work Type Fully
Automated By Software
3. Software Provided
Free By Company
4. Upfront / Security fee Rs 3,00,000/-(non
refundable)
5. Payment Security PDC
6. Eligibility Company
or Private firm
7. Duration 36
months contract period
8. Total Working days 26 Working days per
month
9. Work Flow
Minimum 3000-3500 forms per Month/ per seat
10. Minimum no. of slot
10Pc
11. Rate per Form 28.00 per form
12. No of Fields 44 Fields
13. Data Transfer Client
Server/FTP (Monthly Basis).
15. Billing Cycle Monthly
16. Signup
Six Seven Info soft Solutions Pvt. Ltd.
17. Required seats
18. Training Provided Free
The Company (Second
Party) MUST ENSURE:-
1. Providing quality output & time consciousness at all
times.
2. Having necessary infrastructure and man power to
executive orders in precision.
3. Should be in position to start the project immediately
after the sign up.
Form Filling Project.
Process:
The process according to company’s present norms is as
follows:
1. Evaluation of profiles, setup details.
2. Sign the MOU (Memorandum of Agreement)
3. On-Line Training will be provided to your operators.
4. Issue commercial data after 2 days trial.
After signup, you will get 15 days' time to make your setup
ready according to company's preset norms. If required you can also request for
the training to some senior staff members of your company.
Company profile must
include:
1. Promoters and Company
2. Your core activity
3. Infrastructure, staff and clientele
4. Capabilities
5. Man Power = No of staff engaged for data entry/ for data
conversion /data processing, Scanning, Coding, Tagging-Full details with
experience.
6. Space = Location, Full Address of Organization, area / in
sq fit.
7. Working Hours / Shifts.
8. Source of Communication, Internet Connectivity.
9. Hardware.
I. System Configuration.
II. Servers
III.For Network MPBS Connection and LAN Switched Network.
10. Training Facility: -Whether having its own Training
Facility with Class Room and other amenities.
11. Strength/Opportunity
12. Business Development
13. Proposed Infrastructure
14. Projects Undertaken
15. Managing Partners / Promoters / Supporters.
We need your setup details and profiles with all company
details.
Documents Required:
1. Company Profile
2. Proof of Existence of the company
3. Capability Document
Bank Details:
1. Swift Code
2. Bank Name
3. Branch Name & Address
4. Bank Account No.
5. Bank Phone / Fax No.
Special Instructions: Send your business profile details
with your full address and contact phone numbers for further process.
1. We provide necessary licensed software free of cost
2. We provide Quality Check (QC) Report so as to ensure
accuracy.
3. Initially we will sign a one year agreement. After
successful completion, we can extend/renew.
4. We provide advance payment to our clients through LC/Bank
Guarantee.
PAY OUT ACCORDING TO
QUAILTY ACCHIVED
·
96%-100%
: 100% PAYMENT
·
91%-95% :
90% PAYMENT
·
86%-90% :
75% PAYMENT
·
81%-85% :
50% PAYMENT
·
76%-80% :
25% PAYMENT
·
71%-75% :
10% PAYMENT
·
50%-70% :
1 TIME REWORK FOR EVERY MONTH
REJECTION CRITERIA
·
70% ACCURACY IS NOT ACHIVED
·
WORK REPORT NOT SUBMITTED ON TIME
·
PARTIALLY SUBMITTED WORK
SLA COPY
This
Agreement executed 6th May’2013 by and between M/s SIX SEVEN
INFOSOFT SOLUTIONS PVT LTD. having office at DLF PLOT 40, DLF INDUSTRIAL
AREA, RADHA MOHOHAN PLAZA, NEAR MOTI NAGAR METRO DELHI 110015. Herein after
for brevity’s sake referred to as Client, which expression shall, unless
exclude by or repugnant to the context, be deemed to mean and include its
permitted assigns and successors-in-interest.
AND
M/s xxxxxxxx xxxxxxxxxx xxxxx Represented by Mr. xxxxxxxx xxxxxxx
having its office at xxxxxxxxxxxx xxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxx
xxxxxxxxxxxxxxxxx xxxxxxxxxxx.
(Hereinafter for brevity’s
sake referred to as “Business Associate”.)
Which expression shall, unless excluded by or repugnant to
the context, be deemed to mean and include its permitted assigns and
successors-in-interest).
Client
& Business Associate are engaged in the Business of Outsourcing of IT and
IT-Enabled Services Industry and Client have got into an Agreement with his
Principals (herein after referred to as “Principals”) for Outsourcing &
Execution of “HEALTH PHARMACY PROCESS” as described in the “SCOPE OF WORK”.
Henceforth Client is providing rights to Business Associate to Outsource and
Execute this process under Business Associates Business Name.
Presently
Business Associate is in a position to Outsource & Execute the “HEALTH
PHARMACY PROCESS” through its various Delivery Partners. Client would provide requisite
training and skill-base to Business Associate so that it can be outsourced by
the Business Associate.
This
Agreement represents the business Agreement and operational understandings
between the parties and shall remain in effect for a period of One year from
the date of execution hereof or from the date of providing the first data
whichever is later & can be extended for the period as mutually agreed
upon, for the purpose
NOW THIS AGREEMENT
WITNESSETH AS FOLLOWS:
1. SCOPE
OF WORK
The Business Associate or
its Delivery Partners will diligently carry out Online Data Entry of *.jpeg /
*.jpg / *.tiff / *.PDF to *.MDB Database File (remotely located, Monitoring and
Controlling done by Client or its Principal) format using customized software
provided by the Client. On Monthly-Basis Client would upload required *.jpeg /
*.jpg / *.tiff / *.PDF in the Customized Software. Work allocation would be
done based on the Slot (10 Systems Each).
The Business Associate or
its Delivery Partners should submit the converted data within 28 Working Days
after providing the Input / Commercial data, which has been tested for
readability and has undergone the entire quality process and accuracy levels,
in accordance to the instructions as supplied, through mail/CD on monthly basis.
If Business Associate or
its Delivery Partners is not able to submit the converted data within 28
Working Days then that Slot stands cancelled and Business Associate or its
Delivery Partner will pay Penalty of 50% of total billing of that Slot.
Client does not allow the
Business Associate or its Delivery Partners to use any Software or Automation
Software to complete the work, if it’s found then same will be considered as a
fraud and agreement stands cancelled and the Business Associate or its Delivery
Partners has to pay 50% of the Slot Value as compensation to the Client.
Client agrees to provide
validation Formats / Process document and other necessary information for
processing documents to the Business Associate at the time of work
commencement.
Client is agreed to sign
an agreement period of 11 months Per Slot with Business Associate. However
Business Associate or its Delivery Partners have to achieve the required
accuracy level mentioned below for entire 11 months. Client is not responsible
for any expenses (Like Salary or rent) of Business Associate. Business
Associate is agreeing to take work after all verification and agree to take
work under technical specification of Client. So he has to follow rules and
regulation of Client.
2. PRICE
For the DATA ENTRY
services rendered by the Business Associate, they shall be entitled for payment
of price Rs. 28/- (INR) per form after all tax deduction.
The Business Associate
shall raise invoice every month with the data. The Client will pay each bill
within maximum 10 working days, from the date of issue of Quality Check
Certificate after receiving invoice from Business Associate. The Invoice can be
raised through e-mail or Fax and followed by hard copy. Q.C. Certificate will
be provided in 7 Working Days from the date of submission.
3. BILLING
Client will provide
workload of minimum 3000 Forms/Month per System. It will be increased
according to the performance. It’s up to Business Associate to finish the
work in time within 28 Working Days. For every Slot Client will provide a Bank
Guarantee (B.G.) / Letter of Credit (LC) (Conditional) to the Business
Associate. B.G. / LC would be provided in Maximum 10 Working Days from the
receipt of the Slot Confirmation Charges. Maximum Value of the B.G. / LC would
be equivalent to 1 Months billing amount of the Slot. B.G. / LC shall be valid
the operations of the Slot Last.
4. ASSOCIATION FEE(s) / SLOT CONFIRMATION CHARGES
The Business
Associate shall have to pay one time Association Fee / Slot Confirmation of
Amount Rs. 300000/- INR per Slot. This amount has to be paid in form of
D.D. / Account Transfer/CASH in favor of M/s SIX SEVEN INFOSOFT SOLUTIONS
PVT LTD.
5. PAY OUT ACCORDING TO QUAILTY ACCHIVED
·
96%-100%
: 100% PAYMENT
·
91%-95%
: 90% PAYMENT
·
86%-90%
: 75% PAYMENT
·
81%-85%
: 50% PAYMENT
·
76%-80%
: 25% PAYMENT
·
71%-75%
: 10% PAYMENT
·
50%-70%
: 1 TIME REWORK FOR EVERY MONTH
REJECTION CRITERIA
·
70% ACCURACY IS NOT ACHIVED
·
WORK REPORT NOT SUBMITTED ON TIME
·
PARTIALLY SUBMITTED WORK
Per Slot One
chances of rework will be given to the Business Associate to its Delivery
Partners. If Business Associate or its Delivery Partners fails to maintain
required accuracy in rework, then the Slot will be automatically cancelled. If the
Business Associate or its Delivery Partners fails to resubmit the work within 5
days with required accuracy level, then the slot stands cancelled and the Business
Associate or its Delivery Partners has to pay 10% of the Slot value as
compensation to the Client. The rework clause is only for first month, from the
second month onwards Business Associate has to achieve minimum 70% accuracy in
first time without any rework. Accuracy will be randomly checked by the
Third-Party and Error percentage will be calculated as "100-(Total errors
found/Total QCed Forms)*100” and in any particular TAT (Turn around Time) if
the error percentage exceeds the whole work will be rejected for that
particular TAT. Every mistake will be considered in a form. Suppose you are
doing 5 mistakes in a form it will be treated as 5 mistakes.
6. SHORT SUPPLY OF
DATA
If the Client fails to
provide the data in full or if there is short supply of Data more than 30%
during any month time, then the Business Associate shall be compensated to the
extent of 50% of such short supply/non supply of Data. As well as if Business Associate
fails to complete scheduled data, Business Associate has to bear penalty of 30%
that Slot’s scheduled data.
7. Client agrees to
provide formats and other information for processing the job to Business
Associate at the time of providing the data.
8. Telecommunication cost
applicable at each end shall be borne by the both parties.
9. CONFIDENTIALITY
9.1 As used in
this Agreement, the term “Confidential Information” includes, but is not
limited to the following items, whether existing now or created in the future
and whether provided orally, in hard copy or by some other method.
(a) The Parties
shall, and shall cause their respective employees and subcontractors to, hold
all confidential Information in the strictest of confidence at all times making
no use thereof other than in connection with the performance of their
obligations under this agreement. Neither party nor any of its respective
employees or subcontractors shall, without the prior written approval of the
other Party: (i) release any Confidential information to any person other than
its employees or consultants known to need access to such matters in order to
perform their obligations under this contract; or (ii) duplicate or otherwise
reproduce any Confidential Information except as required in connection with
the performance of their obligations. Upon termination of this Agreement both
parties shall return all records and copies of Confidential Information, in
whatever form then existing, to the other Party. The Parties agree to cause
each of their respective employees and subcontractors to execute appropriate
confidentiality agreements in order to give full effect to this clause.
(b) In the
event either party or any of its employees or subcontractors is requested or
required (by oral questions, interrogatories, requests for information or
documents, subpoena, civil investigative demand or process) to disclose any
Confidential Information, such party shall provide the other party with prompt
notice of any such request or requirement (written, if practicable) so that
such may seek an appropriate protective order or waive compliance with the
provisions of this Agreement. If, failing the receipt of a protective order or
of a waiver hereunder, a party or any of its employees or subcontractors is
compelled to hereunder, a party or any of its employees or subcontractors is
compelled to disclose Confidential Information, Such Party or the employee or
subcontractors shall exercise reasonable efforts to obtain assurance that
confidential treatment will be accorded to that portion of the Confidential
Information which is being disclosed.
10 Business
Associate will execute the Data processing work provided by client through
experienced persons in such manner so as to carry out the work efficiently at
the Accuracy level (item no. 5) mentioned in the agreement.
11. The Client
must acknowledge the accuracy & completeness of the processed document file
received within a period of Fifteen Working Days from the date of receipt of
the same. In case any document / data is missing; Client must inform Business
Associate within Fifteen Working Days, otherwise the data submitted by Business
Associate will be treated as 100% Accurate according to Specification’s
provided by Client.
The Business
Associate must acknowledge the completeness of the Input / Commercial Data
received from the Client within Fifteen Working Days from the commencement of
the work for the Scheduled Data.
The Client
shall provide required Technical and Operational support to Business Associate.
Support shall be made available during the Working Hours (9:00 AM – 6:00 PM)
(IST). Any issues or queries raised by the Business Associate, it should be
resolved in Maximum 1 Working Day. If any delays in the response, Client shall
increase the Working Days for that Slot.
12. TERMINATION
If Business
Associate fails to submit data on time or, If Business Associate fails to give
accuracy as mentioned above in all output files and fails to get billing even
after rework, Client reserves the right to terminate the Slot with notice
period of 1 month. And Client will not be responsible for any further data.
13. This
AGREEMENT may be terminated by any of the parties for breach of understanding on any clauses of
this agreement giving 30 days notice to either party giving clearly account of
the reasons for such termination. With the mutual consent of both the parties,
this AGREEMENT can be terminated at shorter notice, on termination from either
party, for whatever reason, the payments due to Business Associate or Client,
for the work accurately done till the date of termination should be paid as per
payment clause of the Agreement.
14. No
modification of the terms of this AGREEMENT shall be valid unless it is in
writing and signed both the parties.
15. Force Majeure
If the
rendition of the form filling services is hampered due to earthquake, flood,
tempest, civil riots or Act of God then the Business Associate or Client
Associate shall be absolved of its obligations hereunder till normalcy is
restored after the cessation of the aforementioned contingencies. The Business
Associate or Client Associate shall likewise be absolved if rendition of the services
is hampered due to a strike called by the data entry operators engaged by the
Business Associate or Client Associate, violence or political turbulence or for
any other reason of a similar nature, which is beyond the control of the
Business Associate or Client Associate.
16. Waiver
Failure or
abstinence by either party at any time to enforce any provision of this
Agreement of their rights hereunder or to require performance of any provision
hereof shall in no way affect the validity of this Agreement or any part hereof
or the right of either party at any time thereafter to enforce its rights
hereunder; nor shall it be taken to constitute a condo nation of that default
or any other or subsequent default.
17. Severability
Unenforceability
of any provision of this Agreement shall not effect any other provisions herein
contained; instead, this Agreement shall be construed as if such unenforceable
provision had not been contained herein.
18. Variation
Except as
otherwise expressly provided in this Agreement this Agreement may not be
changed or modified in any way after it has been signed, except in writing
signed by or on behalf of both of the Parties.
19. Dispute Resolution & jurisdiction
In the event of any dispute or difference
arising between the parties hereto relating to or arising out of this
Agreement, including the implementation, execution, interpretation,
rectification, validity, enforceability, termination or rescission thereof,
including the rights, obligations or liabilities of the parties hereto, the
same will be adjudicated and determined by arbitration. The arbitration shall
be conducted by a panel of two arbitrators one each selected parties hereto.
And both the arbitrators thus appointed shall be appoint the third arbitrator
who shall function as the presiding arbitrator. The arbitration shall be
conducted at DELHI in the English language. Any arbitration award shall include
attorney’s fees for the prevailing party. The courts in the city of DELHI shall
have exclusive jurisdiction to entertain try and determined any dispute.
20.
SYSTEM CONFIGURATION
Minimum 10 systems required for 1 slot
P4 + Upgraded
Version
1/2 GB DDR Ram
80 GB Hard disc
Windows XP + Operating System (any upgraded version)
Internet Connection at least 1 Mbps.
Power backups is optional
Client will not demand for any extra investment in terms for
system requirement. Client will provide you the complete CRM and software for HEALTH
PHARMACY PROCESS.
IN WITNESS
WHEREOF the parties here to have executed this Agreement with free consent
and without any coercion, undue influence, fraud and Misrepresentation present
these on the date hereinbefore written.
Client: Business
Associate:
Authorized Signatory Authorized Signatory
1.
Witness 2. Witness
................................................................................................................................................................
Greetings!
Kindly find The Attachment
We look forward to hearing from you!!
*Drop your contact no and Skype address on my id and also your location.*
Web- <http://web-www. asprotradingsolution.in/>www. asprotradingsolution.in
Thanks & Regards
Varun
Support varun <varunsolution020@gmail.com
We look forward to hearing from you!!
*Drop your contact no and Skype address on my id and also your location.*
Web- <http://web-www.
Thanks & Regards
Varun
Support varun <varunsolution020@gmail.com
WAGE MANAGEMENT (NON
VOICE PROJECT)
PROCESS DETAILS
·
MINIMUM SEATS (1 SLOT) - 10 SEATS
·
NATURE OF WORK - SIMPLE OFFLINE DATA ENTRY JOB IN THE PROVIDED SOFTWARE, NO SPECIFIC SKILL
REQUIRED
·
VERTICAL - USA WAGE
MANAGEMENT
·
SHIFT - NO
SPECIFIC SHIFT(PROVIDED THAT SHIFT SHOULD BE FIXED)
·
PAYOUT - 26
INR PER FORM
PAY OUT ACCORDING TO QUAILTY ACCHIVED
·
96-100% : 100% PAYMENT
·
91-95% : 90%
PAYMENT
·
86-90% : 80%
PAYMENT
·
80-85% : 50%
PAYMENT
·
75-79% : 25%
PAYMENT
·
70-74% : 10%
PAYMENT
·
BELOW 70% REWORK PROVIDED
OTHER DETAILS
·
WORKLOAD
: 2K – 3K FORMS PER SEAT PER MONTH
(FORMS CAN BE INCREASED ACCORDING TO PERFORMANCE)
·
PAYOUT CYCLE
: MONTHLY
·
TENURE
: 11 MONTHS (CAN BE RENEWED FOR 3 YEARS
DEPENDING UPON THE WORKLOAD WITH THE CLIENT)
·
CONSULTANCY :
THERE IS NO CONSULTANCY CHARGES FOR THE SIGNUP
·
SLOT CONFIRMATION
AND REGISTRATION
CHARGES :
TOTAL 2,25,000 INR
(IF THE COMPANIES PROFILE DOESN’T GETS SELECTED WE WILL
DEDUCT APPROX 500 INR FOR ADMINISTRATION CHARGES AND WILL REFUND THE REMAINING
AMOUNT )
REJECTION CRITERIA
·
70% ACCURACY IS NOT ACHIVED
·
WORK REPORT NOT SUBMITTED ON TIME
·
USAGE OF AUTOMATED SOFTWARE TO COMPLETE THE ASSIGNED
WORK
·
PARTIALLY SUBMITTED WORK
NOTE : Please Do Not Ask Us For Any Negotiations/Adjustments
For The Commercials Of The Slot Confirmation Charges (like adjusting from
billing or such things) We Strongly will not appreciate the same and it will be
a waste of time for both the parties.
MANOJ KUMAR
ASPRO TRADING SOLUTION
Skype id ;- manoj.kumar8070
8527594330 , 8882622238
PLEASE READ CAREFULLY ALL ATTACHMENT.
Greetings from ASPRO TRADING SOLUTION
Please find the attachment for the NON VOICE PROJECT.
NOTE: ALL THE NON VOICE PROJECT COMES WITH WORK VOLUME ITS JUST FOR THE MARKET WE DIVIDE IT INTO SLOTS AND PROVIDE THE WORK.
WAGE MANAGEMENT is a very simple offline DATA ENTRY job where in agents need to fill the field in the provided software.
Aspro Trading Solution has been dealing with the same USA client from past 8 years and is running successfully till date.
We are very crystal clear in our business so we always provide the full proof of the payments and the payment guarantee (LC/BG) which ever is the clients need.
Our Technical team has a special service of 24/7
Technical support is provided from both USA & ASPRO
Full Training of the process is Provided both online and on site.
FOR COMPLETE DETAILS OF THE PROJECT PLEASE GO THROUGH THE ATTACHED FILE CAREFULLY
For any further queries please feel free to contact us.
Thanks & Regards
MANOJ KUMAR
Skype id ; manoj.kumar8070
mob no ; 8527594330
ASPRO TRADING SOLUTION
..................................................................................................................................................................
We look forward to hearing from you!!
*Drop your contact no and Skype address on my id and also your location.*
Web- <http://web-www.
Thanks & Regards
Vipin Chauhan
08527394335
SKype- vipin.support
project support <projectlinkers@gmail.com>
................................................................................................................................................................
Hello
Good day,
Here is the inbounds and chat support available with direct sign up.
Send me your company profile.
For more information kindly mail or call
Regard's !
Sunit Roy, PMP
Vice President - Operations,
Sunit Roy, PMP
Vice President - Operations,
RGC Global
Empowering Dreams
RGC Outsourcing Services LLP,
A Roy Group
Office – +91 - 671 - 2444077
Direct – +91 – 9910799611
A Roy Group
Office – +91 - 671 - 2444077
Direct – +91 – 9910799611
E-mail – sunit.roy@rgcglobal.com
Website – www.rgcglobal.com
Skype – sunluvsuall
Customer Support Chat Process (Australian Educational)
$7 AUD per hour per seat
Minimum 10 seats
Immediate closing with DIRECT CLIENT. Let me know if interested.
DETAILS
OF PROCESS:
Customer Support Chat Process (Educational)
An Australia based company looking to outsource its chat support process.
Contract : 3 Year Initially
Payout: AUD 7 per login hour/agent
Payout Cycle: Advance Weekly billings, invoice to be raised on every Friday and the billing will be credited by Monday.
Payment Assurance: Recurring Bank Guarantee of one month will be provided by the client. (Optional, if the center wants the Bank Guarantee, The BG charges will be borne by the center.)
No of seats per slot: 10
Vendor Charges: INR XXXXX Will provide Guarantee on Stamp Papers
Shift
Timing: IST 9 AM to 6 PM (Mon-Sat)
Sign up: With the end client online, Facilitated by the Indian counterpart.
Sign up Procedure:
1. Short listing of the company profile
2. Company will send the LOI and the scan copy of the certifications
3. Draft copy of the SLA will be sent to the center
4. Once the draft copy is approved by the center, the registration charges needs to be transferred to the given account.
5. Once the transfer is done, the center will get the final signed SLA for the project along with the training schedule.
6. Center receives training for 10 working days.
7. After the certification is complete, the center goes live Chat Support
The call center will operate for 9 hours and 6 days a week
The contract will be initially for 3 year extendable for another 3 years.
Call center agents will handle the queries of the new customers. The client
base will include the students of the elementary level and home based tutors. The
agents will answer to their queries regarding the registration and the subscription
packages.
TECHNOLOGY REQUIRED
Systems- Minimum Intel P4 or equivalent
RAM: 500MB
No USB or Optical Support
High Speed Broadband
Royalty: 10%
Australian tour and travel inbound Customer care with Advance Billing
Just customer support service no Sale no Target
14$ AUD /agent / Hr
Just customer support service no Sale no Target
14$ AUD /agent / Hr
Work Description:
|
Customer Support query answering *
|
Industry Vertical:
|
Tour and travel package guidance
|
Seats:
|
10 Seats, 8*7 or 24*7 as per
the performance of the center
|
Pay-out:
|
AUD 14 $/Hour/Seat
|
AUD 14 $ x
8
|
AUD 14 $ that is 14 x 8 = 112 $ per day per Advisor *
On 10 Advisors = 112 $ * 10 = 1120 $ per day |
22 days a month * 10
agents
|
1120 $ * 22 = $ 24640 is the pay-out for 10 advisors*
|
At the time of SLA
centre will get 100% of Advance payment for 1st Month
Monthly advance
payment through wire transfer in company account
|
|
Contract:
|
1 years to 3 Years
|
Training:
|
Training material will be provided, client will take training on site*
|
Total time to go live
|
7 days
|
Services :
|
Taking Inbound call for orders from catalogue
|
Client will provide
|
Dialer + CRM + Headphones + Quality login portal
|
Consultancy :
|
XXXXXXX/- INR and Royalty 10 %
|
XXXXXX
INR at the time of profile approval
and remaining 5% out of advance …
Don’t Bargain and No
adjustment of 25 k from billing / advance
will safe your money by making agreements *Documents/Certifications Required: Company Profile Memorandum and Articles of Association Directors profile along with senior Management profile Details of any previous projects handled DOT Licenses ( International)* |
Australian tour and travel inbound Customer care with Advance
Billing
Just customer support service no Sale no Target
14$ AUD /agent / Hr
Just customer support service no Sale no Target
14$ AUD /agent / Hr
Slot
booking Charges applicable per 10 Seats / No Bargain / no adjustment in 1st billing
(advance). Will do Agreement for money
safety
For more details Contact us on:
........................................................................................................................................................................
HP – Computer and Laptop Customer Care
The Hewlett-Packard
Company or HP is an American multinational information technology corporation headquartered in Palo Alto, California, United States. It provides products,
technologies, software, solutions and services to consumers, small- and
medium-sized businesses (SMBs) and large enterprises, including customers in
the government, health and education sectors.
Is Outsourcing
Inbound Process of Customer Care Regarding Laptop – Computer – Printers and
Other HP accessories. Work is just To guide Customer and answer there queries.
-----------------------------------------------------------------------------------
Calls Are only From CANADA, UK. USA, AUS, = 14 $ AUD Per agent per hour
for Domestic (INDIA) : INR 450 Per Agent Per hour
Calls Are only From CANADA, UK. USA, AUS, = 14 $ AUD Per agent per hour
for Domestic (INDIA) : INR 450 Per Agent Per hour
ADVANCE PAYMENT 1 MONTH
HP Inbound
Type of Process:
HP Inbound non technical customer care /
guidance
Work Description:
Non-Technical / Customer care Query handling
Seats:
10 seats / Slot ( MAX : 150 Seats )
Working days 30 days Optional Shift = ( 24 * 7) or ( 8 * 7 )
Payout: $14 AUD Per hour Per agent
Payout: $14 AUD Per hour Per agent
Daily Billing on 1 Slot : $14 AUD * 10 Seats = $140 * 24 Hours = $ 3360 AUD
Monthly Billing
: $3360
AUD * 30 Days = $100800 AUD
$ 100800 AUD * 54 INR (AUD to INR) = INR 54,43,200
Location: Countrywide. Signup: With direct client can be done in
America or Online
Contract: 1 year extendable to 3 years / Direct Client
Training + CRM: Shall be provided by the client
Contract: 1 year extendable to 3 years / Direct Client
Training + CRM: Shall be provided by the client
Payment Cycle: 1 Month Advance /
Consultancy: ** as slot booking
Center will have to give ** as slot booking amount.
For more description see further details
1. SEATS REQUIRED: MINIMUM 10
2. SHIFT TIME: 8 * 7 HOURS MINIMUM WORKING
3. CONTRACT: 1 YEAR MINIMUM
4. SOFTWARE: PROVIDED BY US
5. TRAINING: 1 DAY TRAINING
6. TESTING CALL FLOW: IMMIDIATELY
7. SUPPORT: COMPLETE SUPPORT CALL
8. PAYMENT TERMS: **** Per seat/ Shift/month
9. PAYMENT PER AGENT: $14 PER AGENT / PER DAY
10. WORKING DAYS: 7 WORKING DAYS (MON- SUN)
2. SHIFT TIME: 8 * 7 HOURS MINIMUM WORKING
3. CONTRACT: 1 YEAR MINIMUM
4. SOFTWARE: PROVIDED BY US
5. TRAINING: 1 DAY TRAINING
6. TESTING CALL FLOW: IMMIDIATELY
7. SUPPORT: COMPLETE SUPPORT CALL
8. PAYMENT TERMS: **** Per seat/ Shift/month
9. PAYMENT PER AGENT: $14 PER AGENT / PER DAY
10. WORKING DAYS: 7 WORKING DAYS (MON- SUN)
Data Dispatch/ Reports
1. All Call flow and rest calls would require to be dispatched by the EOD –
without fail.
2. All reports as per norms to be sent out on daily.
3. Follow up reports to be entertained immediately on first priority basis.
4. Conclusion reports to be managed on daily basis along with requisite feedback.
5. Other reports to be followed as per norms.
2. All reports as per norms to be sent out on daily.
3. Follow up reports to be entertained immediately on first priority basis.
4. Conclusion reports to be managed on daily basis along with requisite feedback.
5. Other reports to be followed as per norms.
We require 10 Centers for this urgently; this would be done at 'TOP PRIORITY'.
Contract for 1 year.
Cumulative payout monthly for the 'Project' on 10 Agents is *** Per seat/ Shift
ALL WE REQUIRE ARE COMMITTED CENTERS WITH WILLINGNESS TO WORK HARD, HONESTLY AND DEDICATEDLY.
Documents required:
1. Company Profile
2. Articles and Memorandum of Association.
3. Director’s profile along with senior Management profile (Heads of
Technology, HR, Operations, Quality)
4. Details of past and current experience in inbound, outbound with client ref. (Domestic or International)
1. Company Profile
2. Articles and Memorandum of Association.
3. Director’s profile along with senior Management profile (Heads of
Technology, HR, Operations, Quality)
4. Details of past and current experience in inbound, outbound with client ref. (Domestic or International)
Commercial one billing.
.................................................................................................................................................................
Superbrand
Mall
Project Name
|
Superbrand Mall inbound Customer care
|
Project Description
|
To handle the
calls and to answer their query, provide customer support, describing about the
rates NOTE : It’s NOT sales Just Customer Care
Looking
For Call Center which has capability to handle query for Super brand customers.
Who have query
regarding clothes, jewelry products, and other Products.
If Customer wants
to buy some product just transfer call to sales department .
|
Seats Required
|
Seats
Require : 20
|
Payout
|
Fixed Payout : £ 13 GBP ; Per Agent / Hour
|
Type of Project
|
Handle Incoming Calls From Existing / New
Customers Experiencing.
|
Turn Around Time
|
365 Days 24/7
|
Technology used
|
N/A
|
Certifications Required
|
DOT Licenses (Domestic & International). Or STPI Registration.
Or
OSP
2
Photographs of Centers Location.
|
Payment Frequency
|
|
Training & Support
|
7 Days
|
Advance payment
|
Advance Every 30 Days
|
Challenges faced
|
Sign up Procedure:
(1) Send Company Profile along with experience certification + DoT/ OSP + ROI. Charges Involved:
1. Business Procurement fees = 1 Billing
We Will provide PROPERTY GUARANTEE as Guarantee for Process surety.
2.
Training
Charges : null
|
Just customer support service for
SUPERMALL uk’s client
Work Description: Customer Support*
Industry Vertical: Home shopping/Catalogue sale*
Seats: 10 Seats, 24/7 as per the performance of the center
8 Hours/Day Monday to Friday
Pay-out: GBP 13 £/Hour/Seat*
*GB13 £ x 8 = GB104 £ that is 104x86= 8944 INR per day per Advisor *
*22 days a month = 8944 INR x 22=196768/- INR this is pay out for one advisor per month
*196768x10 = Rs. 1967680 /INR is the pay-out for 10 advisors*
*At the time of SLA centre will get 100% of Advance payment for 1st Month *
*Monthly advance payment through wire transfer in company account*
Contract: 3 years
Training: Training material will be provided, client will take training on site*
*Total time to go live is 7 days
Services : Taking Inbound call for orders from cataluge
*Client will provide*
*Dialler*
*CRM*
*VOIP*
*Quality login portal
Work Description: Customer Support*
Industry Vertical: Home shopping/Catalogue sale*
Seats: 10 Seats, 24/7 as per the performance of the center
8 Hours/Day Monday to Friday
Pay-out: GBP 13 £/Hour/Seat*
*GB13 £ x 8 = GB104 £ that is 104x86= 8944 INR per day per Advisor *
*22 days a month = 8944 INR x 22=196768/- INR this is pay out for one advisor per month
*196768x10 = Rs. 1967680 /INR is the pay-out for 10 advisors*
*At the time of SLA centre will get 100% of Advance payment for 1st Month *
*Monthly advance payment through wire transfer in company account*
Contract: 3 years
Training: Training material will be provided, client will take training on site*
*Total time to go live is 7 days
Services : Taking Inbound call for orders from cataluge
*Client will provide*
*Dialler*
*CRM*
*VOIP*
*Quality login portal
Consultancy Charges: ***/- INR and Royalty 10 %
*** INR at the time of profile approval through DD on
the name of ***
** … and remaining at the time of
sla sign up…
We Will provide BANK GUARANTEE / or / PROPERTY GUARANTEE as Guarantee for Process surety. Or Whatever Center wants
as guarantee
*Documents/Certifications Required:
Company Profile
Memorandum and Articles of Association
Directors profile along with senior Management profile
Details of any previous projects handled
DOT Licenses ( International)*
................................................................................................................................
PROJECTION
ØBASIC DETAILS:
NATURE OF PROJECT: Off Line Data Entry Process.
SCOPE OF WORK: Entering Data in given Software.
DURATION OF PROJECT: 11 Months. It can be extended to another 48 months if the center maintains
Their Performance and Accuracy.
TURN AROUND TIME: 14 Days (Including Saturday / Sunday).
Q.C. REPORT: Within 4 working days after Submission.
DELIVERABLES: FTP/CD/DVD
TECHNICAL REQUIREMENTS
SOFTWARE REQUIRED: Data Processing Software will be provided by Company.
· ONE REWORK WILL BE PROVIDED
vFINANCIAL TERMS
RATE : 10/- INR Per Form.
PAYMENT MODE: Wire Transfer / Cheque / D.D.
PAYMENT CYCLE:BIWEEKLY, It will be cleared within 2 working days after issuing of Q.C. Report.
SECURITY DEPOSIT: 60,000/- INR for 10 Seat (6000/- INR per Seat). Refundable after 11 Months.
SERVICE TAX: 12.36% Extra on Security Deposit.
Minimum seat = 5 seat
TAKE CARE OF: Extra Space, Dots, Special Character, and Alpha& Numeric Error.
Please find the attached software screenshot and agreement copy
Thanks & Regards,
ACME CONSULTANCY SERVICES
Email:- bpo@acmegroup.co.in
Website:- WWW.acmegroup.Co.in
Skype:- acsproject2
Contact:- +91-9099930831.
Office:- (079) 40084574.
....................................................................................................................................................................
Hi All,
Please see below for the details on the Non-Voice Project with us, consisting of the Advance Payment.
DATA CONVERSION WORK - NON-VOICE
PROJECT SPECIFICATION:-
Scope of Work: Data Conversion (PDF to DOC)
Total Duration of the Project: 1 Year (11 Cycles)
Assignment: Monthly (Via FTP)
Billing: Monthly
No of Pages per Month: 1000 PAGES / Seat
Accuracy Required: 95%
Regular Rate: INR 18.00 / Page
Payout Frequency: MONTHLY (11 MONTHS PAYMENT SECURITY PROVIDED) & 50% PAYOUT AS ADVANCE PAYMENT WITH LIVE WORKLOAD DISPERSAL & 50% PAYOUT ON TIME OF WORK SUBMISSION..
ALL CENTERS/CONSULTANTS ARE REQUESTED TO ACT FAST AS WE HAVE LEFT WITH ONLY 100 SEATS FOR OUTSOURCING.
Processing Fee: INR 2000/- per center, Processing Charges are only for your QC Report, FTP & Software & training…..only for one time, first we will provide you maximum 5 seats trial work (demo work), after complete of trial work with 95% accuracy centers can increase seats without any cost. We will provide unlimited seats to our qualify centers…….
NOTE:-
1. Processing Charges are Non-Refundable.
2. Processing Charges are only for your QC Report, FTP & Software, & training
3. Company Will give you full QC Report.
4. If you get less than 95% Accuracy in Demo Work, then the company will not provide you any work.
5. No Reason shall be entertained in Non-Completion of Work data on Time.
6. Company will give full training & Technical Support.
7. After seeing out Technical Specification if you are sure to do this work then only Apply for it. I have attached our technical specifications, qc parameter and sample file with this mail, so please find attachment.
8. QC Report is final for both side, if any report is not as per our Accuracy Parameter then we will discuss for it.
PLEASE RESPOND TO THIS PROJECT ON IMMEDIATE BASIS AS THE SEATS ARE CLOSING VERY FAST.
Regards,
Abhay,
Sigmatech Infosolutions Services & Co.
09974781974
|
.................................................................................................................................
ASB BANK DATA MANAGEMENT PROJECT
Nature of Process: DATA Management & Correction of DATA (The Vendor has to manage & correct data into Application Software with desired format which will be provided by the Company)
Volume of Work: 40,000 Record’s per Month will be delivered to the center.
Rate per Record: 10 INR
Quality Parameters:
100% to 90% = 10 INR
89.9% to 85% = 8 INR
Under 84.9 = (Rework Provided)
(Client wants’ Quality Center who can provide at least 90% of work).
Sign Up Steps:
1: Profile Submission.
2: Sign MOU Agreement with our company& pay the consultancy amount.
3: SLA from Client End.
Contract Period: Initially 1 Year & then 2 Year extendable.
Number of Slot’s Available: 10 Slots and each with 10 SEATS
Mode of Work: Online (Software will be provided by Client)
Sign Up: Online/Onsite
Consultancy Charges: 1.5 lacks
Amitabh Saxena
Business Development Manager
Silver Hawk
Contact: +91-841-802-9161
Follow us:
Twitter, G-Talk and Skype: bdmsilverhawk
Business Development Manager( Silver Hawk) <bdm@silverhawk.in>
...............................................................................................................................................................